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How frisplay88 Handles Your Personal Data

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with clear purpose and kept only as long as your account requires it.

Account Data ProtectionDANA · OVO · GoPay Wallet PrivacyYour Right to Access & DeleteIndonesia-Region Coverage
frisplay88 How frisplay88 Handles Your Personal Data
DATA SECURITY

How We Protect and Manage Your Information

Security on frisplay88 starts at the account level. Every login session is protected by OTP verification sent to your registered mobile number, and all data in transit between your device and our servers is encrypted. We keep your payment data — including the wallet references you use for DANA, OVO, and GoPay transactions — in access-controlled storage that our payment processors can reach only for the purpose of processing your specific transaction.

Encrypted Connections

All data exchanged between your device and frisplay88 travels over an encrypted connection. This covers your login, wallet top-up steps, and any account update you make from mobile or desktop.

OTP Account Verification

Every new login triggers an OTP to your registered number. If you receive an OTP you did not request, contact support immediately — this is your first line of account protection.

Data Retention Policy

We hold your account data only as long as your account is active or as required by applicable Indonesia financial regulations. Once an account is closed, personal data is deleted or anonymised within the period set by local law.

Privacy Request Handling

You can request a copy of your stored data or ask us to delete it at any time. We verify your identity first, then process the request — typically within the timeframe required by applicable local regulation.

PRIVACY CONTACT

Reach Our Privacy Support Team

If you want to review, correct, or remove data tied to your frisplay88 account, our support team handles privacy requests directly. Reach us through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Live Chat Open the chat widget inside your account dashboard — available around the clock for account and privacy queries, including wallet data requests for DANA, OVO, and GoPay.
Email Support Send your privacy request to our support address listed in the account help section. Include your registered email and the specific data you want to access or remove.
Account Settings Some data — like your linked e-wallet number — can be updated directly from your account settings page without contacting support. Changes take effect on your next login.

Common Questions About Your Data on frisplay88

Here are the questions we hear most often about how your data is stored, who can see it, and what you can do about it.

We collect your name, email, mobile number, and the e-wallet identifiers you register — DANA, OVO, or GoPay. We also log device and session data to protect your account from unauthorised access.

We do not sell your data. We share it only with the payment processors handling your DANA, OVO, and GoPay transactions, and with regulatory bodies where applicable Indonesia law requires it.

Your data is kept while your account is active and for the period required by applicable Indonesia financial regulations after closure. Once that period ends, data is deleted or anonymised.

Yes. Contact our support team via live chat or email with your registered account address. We verify your identity first, then provide your data within the timeframe local regulation requires.

Send a deletion request through live chat or email support. After identity verification, we process the request and confirm once your data has been removed or anonymised per local law.

Yes. Wallet identifiers are held in access-controlled storage and accessed only by authorised payment processors for the specific transaction you initiate. They are never shared for marketing purposes.